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Privacy Policy

How UniquaTech collects, uses and protects your personal information when you visit our website, contact us or order a service.

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Terms & Conditions →
Also read
Refund & Returns Policy →
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saifullah17774@gmail.com
On this page

Who we are

UniquaTech (“we”, “us”, “our”) provides social media management and digital marketing services from Karachi, Pakistan, through this website. We are responsible for the personal information collected here. If you have a question about this policy, email us at saifullah17774@gmail.com.

Information we collect

We collect only what we need to answer you, deliver the services you order and run the website.

  • When you contact us: your name, email address and the message you send through our contact form.
  • When you create an account or order: your name, email address, phone number, billing details and order history.
  • When you pay: payments are processed by our payment partner (shown at checkout as LianLian Global). We receive confirmation of the payment and its reference, but we never see or store your full card or bank details.
  • Project information: links to your social media accounts, brand materials, content, reports and any information you share so we can do the work.
  • Account security: details used to send and check verification codes when you register or log in.
  • Technical information: your IP address, browser and device type, and how you arrived at the site (for example a search engine or a link), recorded through cookies (see “Cookies” below).

How we use your information

  • To reply to your messages and recommend the right service.
  • To create and manage your account, process your orders and payments, and deliver the services you buy.
  • To send order confirmations and messages about your orders and projects.
  • To keep the website and your account secure and to prevent spam and fraud.
  • To understand which channels bring visitors to our website, so we can improve it.
  • To meet our legal, accounting and tax obligations.

We do not sell your personal information, and we do not use it to send marketing messages unless you ask us to.

Access to your social media accounts

When a service needs access to your social media or advertising accounts, we ask you to grant it through each platform’s official permission settings. We use that access only for the work you have ordered, we never ask for more access than the work needs, and you can remove it at any time. We do not sell, share or reuse your account data, audiences or content for any other client.

Who we share it with

We share personal information only with providers that help us run our business, and only as much as they need:

  • Our payment partner, to process payments securely.
  • Our hosting and email providers, which store the website and deliver our emails.
  • Google, when you view the map on our Contact page, which is provided by Google Maps.
  • Social media and advertising platforms, only where your service involves working in your accounts on those platforms.

We may also share information when the law requires it, or to protect our rights, our customers or the public.

Cookies

Cookies are small files stored by your browser. We use:

  • Essential cookies that keep your cart, log you in and remember your session. The shop cannot work without them.
  • Order source cookies from our shop software, which record how you arrived at the site (for example a search engine or a link) so we know which channels work.

We do not use advertising or tracking pixels. You can block or delete cookies in your browser settings, but the cart, checkout and account pages may then stop working.

How long we keep it

  • Orders and invoices: for as long as tax and accounting law requires.
  • Your account: until you ask us to delete it.
  • Contact form messages: for up to two years, unless they become part of an order.
  • Project materials: for up to six months after the service ends, so we can answer follow-up questions, unless you ask us to delete them sooner.

How we protect it

The website uses an encrypted (HTTPS) connection, access to customer information is limited to the people who need it, and payments are handled by our payment partner. No method of storing or sending information online is completely secure, but we take reasonable steps to protect yours.

Your rights

You can ask us to show you the personal information we hold about you, correct it, delete it or stop using it for a particular purpose. Email us at saifullah17774@gmail.com and we will reply as soon as we can. We may need to keep some information where the law requires it, for example order records.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this policy when our services or the law change. The current version is always available on this page.

Contact us

UniquaTech
Email: saifullah17774@gmail.com

Questions about this page?

Email us and we will explain anything that is not clear.

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