Refund & Returns Policy

When you can cancel an order, when you are entitled to a refund, and how to ask for one.

Overview

Our plans and services are digital and delivered by our team, so there are no physical products to return. This policy explains how cancellations and refunds work for each type of order. It does not affect any rights you have under Pakistani law.

Monthly and yearly plans

During the free 2-day trial: if you cancel before the trial ends, we refund the plan price in full.
After the trial: the plan price for the current month or year is not refundable, because our team has already reserved time and started work for you.
Plans do not renew automatically, so there is nothing to cancel at the end of the period.

Starter services and single services

Before work begins: if you cancel before we start, we refund the full price.
After work has begun: we refund the part of the price that covers work not yet done.
After delivery: completed services are not refundable. If a deliverable does not match the scope described on the service page, tell us within 7 days of delivery and we will correct it at no extra cost.

If we cannot deliver

If we are unable to deliver an order for reasons on our side, we refund the full price, or the part covering work not delivered.

What is not refundable by us

Advertising spend paid to platforms such as Meta, TikTok, YouTube or LinkedIn.
Fees paid to influencers, creators, photographers or other third parties.
Delays or results affected by missing access, information or approvals, or by platform changes outside our control.

How to request a refund

Email us at saifullah17774@gmail.com with your order number and the reason for your request.
We review your request and reply by email.
If your refund is approved, we send it to your original payment method through our payment partner within 7 working days. Your bank or card provider may take a few more days to show it.

Contact us

UniquaTech
Email: saifullah17774@gmail.com

Questions about this page?

Email us and we will explain anything that is not clear.